1st  Edition
1 October 2016
第一版
2016年10月1日
AUTOMOTIVE QUALITY MANAGEMENT
SYSTEM STANDARD
汽车质量管理体系标准 IATF 16949 Quality management system requirements for automotive production and relevant service parts organizations 汽车生产件及相关服务件组织的管理体系要求
International Automotive Task Force 国际汽车行动小组
IATF copyright notice
IATF版权声明
This Automotive Quality Management System Standard, known as IATF 16949, is copyright protected by the member of the International Automotive Task Force (IATF). The title for this Automotive QMS Standard “IATF 16949” is a registered trademark of the IATF.
本汽车质量管理体系标准（即IATF 16949）的版权受国际汽车推动小组（IATF）成员机构保护。本汽车质量管理体系标准“IATF 16949”的标题为IATF的注册商标。
Except as permitted under the applicable laws of the user’s contry, neither this Automotive Quality Management System Standard nor any extract from it may be reproduced, stored in a retrieval syste
m or transmitted in any form or by any means, electronic, photocopying, recording or otherwise, without prior written permission being secured from the IATF.
除非得到用户所在地的适用法规的许可，在取得IATF正式的书面许可之前，本汽车质量管理体系标准或任何摘录文字不允许以任何包括电子存盘、影印、录音及其它方式，复制到存取系统中或以任何方式传播。
Reproduction may be subject to royalty payments or a licensing agreement and violators are subject ot legal prosecution.
复制需要缴纳特许使用金或签署许可协议，违者将会受到法律起诉。
Requests for permission to reproduce and/or translate any part of this Automotive QMS Standard should be addressed to one of the following national automotive trade associations below:
如欲复制并/或翻译本汽车质量管理体系标准的任何部分，应当联系下列地址的任一国家汽车行业协会以获得许可：
Associazione Nazionale Filliera Industrie Automobilistiche (ANFIA/Italy)
意大利汽车工业协会（ANFIA/意大利）
Automotive Industry Action Group (AIAG/USA)
美国汽车工业行动集团（AIAG/美国）
Federation des Industries des Equipements pour Vehicules (FIEV/France)
法国车辆设备工业联盟（FIEV/法国）
Society of Motor Manufacturers and Traders Ltd. (SMMT/UK)
英国汽车制造与贸易商协会（SMMT/英国）
Verband der Automobilindustrie e.V. (VDA/Germany)
德国汽车工业协会（VDA/德国）
TABLE OF CONTENTS
目录
TABLE OF CONTENTS (3)
目录 (3)
FOREWORD – AUTOMOTIVE QMS STANDARD (14)
前言——汽车质量管理体系标准 (14)
HISTORY (14)
历史 (14)
GOAL (15)
目标 (15)
REMARKS FOR CERTIFICATION (15)
有关认证的说明 (15)
INTRODUCTION (17)
引言 (17)
0.1 GENERAL (17)
0.1 总则(ISO 9001:2015) (17)
0.2 QUALITY MANAGEMENT PRONCIPLES (18)
0.2 质量管理原则(ISO 9001:2015) (18)
0.3 PROCESS APPROACH (19)
0.3 过程方法(ISO 9001:2015) (19)
0.3.1 GENERAL (19)
0.3.1 总则(ISO 9001:2015) (19)
0.3.2 PLAN – DO – CHECK – ACT CYCLE (20)
0.3.2 计划-执行-检查-处理循环(ISO 9001:2015) (20)
0.3.3 RISK BASED THINKING (22)
0.3.3 基于风险的思维(ISO 9001:2015) (22)
0.4 RELATIONSHIP WITH OTHER MANAGEMENT SYSTEM STANDARDS (22)
0.4 与其他管理体系标准的关系(ISO 9001:2015) (22)
QUALITY MANAGEMENT SYSTEMS – REQUIREMENTS (24)
质量管理体系——要求 (24)
1 SCOPE (24)
1 范围(ISO 9001:2015) (24)
1.1 SCOPE – AUTOMOTIVE SUPPLEMENTAL TO ISO 9001:2015 (24)
1.1 范围——汽车行业对ISO 9001:2015的补充 (24)
2 NAORMATIVE REFERENCES (25)
2 引用标准(ISO 9001:2015) (25)
2.1 NORMATIVE AND INFORMATIVE REFERENCES (25)
2.1 规范性应用标准和参考性引用标准 (25)
3 TERMS AND DEFINITIONS (25)
3 术语和定义(ISO 9001:2015) (25)
3.1 TERMS AND DEFINITIONS FOR THE AUTOMOTIVE INDUSTRY (25)
3.1 汽车行业的术语和定义 (25)
4 CONTEXT OF THE ORGANIZATION (32)
4 组织的背景环境(ISO 9001:2015) (32)
4.1 UNDERSTANDING THE ORGANIZATION AND ITS CONTEXT (32)
4.1 理解组织及其背景环境(ISO 9001:2015) (32)
4.2 UNDERSTANDING THE NEEDS AND EXPECTIATIONS OF INTERESTED PARTIES (32)
4.2 理解相关方的需求和期望(ISO 9001:2015) (32)
4.3 DETERMINING THE SCOPE OF THE QUALITY MANAGEMENTS SYSTEM (32)
4.3 确定质量管理体系的范围(ISO 9001:2015) (32)
4.3.1 Determinging the scope of the quality management system –suppliemental
(33)
4.3.1 确定质量管理体系的范围——补充 (33)
4.3.2 Customer- specific requirements (33)
4.3.2 顾客特定要求 (33)
4.4 QUALITY MANAGEMENT SYSTEM AND ITS PROCESSES (34)
4.4 质量管理体系及其过程(ISO 9001:2015) (34)
4.4.1(ISO 9001:2015) (34)
4.4.1(ISO 9001:2015) (34)
4.4.1.1 Conformance of products and processes (34)
4.4.1.1 产品和过程的符合性 (34)
4.4.1.2 Product safety (34)
4.4.1.2 产品安全 (34)
4.4.2(ISO 9001:2015) (35)
4.4.2(ISO 9001:2015) (35)
5 LEADERSHIP (36)
5 领导作用(ISO 9001:2015) (36)
5.1 LEADERSHIP AND COMMITMENT (36)
5.1 领导作用与承诺(ISO 9001:2015) (36)
5.1.1 GENERAL (36)
5.1.1 总则(ISO 9001:2015) (36)
5.1.1.1 Corporate responsibility (37)
5.1.1.1 公司责任 (37)
5.1.1.2 Process effectiveness and efficiency (37)
5.1.1.2 过程有效性和效率 (37)
5.1.1.3 Process owners (37)
5.1.1.3 过程拥有者 (37)
5.1.2 CUSTOMER FOCUS (37)
5.1.2 以顾客为关注焦点(ISO 9001:2015) (37)
5.2 POLICY (38)
5.2 方针(ISO 9001:2015) (38)
5.2.1 ESTABLISHING THE QUALITY POLICY (38)
5.2.1 建立质量方针(ISO 9001:2015) (38)
5.2.2 COMMUNICATING THE QUALITY POLICY (38)
5.2.2 沟通质量方针(ISO 9001:2015) (38)
5.3 ORGANIZATIONAL ROLES, RESPONSIBILITIES AND AUTHORITIES (38)
5.3 组织的作用、职责和权限(ISO 9001:2015) (38)
5.3.1 Organbizational roles, responsibilities and authorities–suppliemental 39
5.3.1 组织的作用、职责和权限——补充 (39)
5.3.2 Responsibility and authority for product requirements and corrective
actions (39)
5.3.2 产品要求和纠正措施的职责和权限 (39)
6 PLANNING (40)
6 策划(ISO 9001:2015) (40)
6.1 ACTIONS TO ADDRESS RISKS AND OPPORTUNITIES (40)
6.1 风险和机遇的应对措施(ISO 9001:2015) (40)
6.1.1(ISO 9001:2015) (40)
6.1.1(ISO 9001:2015) (40)
6.1.2(ISO 9001:2015) (40)
6.1.2(ISO 9001:2015) (40)
6.1.2.1 Risk analysis (41)
6.1.2.1 风险分析 (41)
6.1.2.2 Preventive actions (41)
6.1.2.2 预防措施 (41)
6.1.2.3 Contingency plans (41)
6.1.2.3 应急计划 (41)
6.2 QUALITY OBJECTIVES AND PLANNING TO ACHIEVE THEM (42)
6.2 质量目标及其实施的策划(ISO 9001:2015) (42)
6.2.1(ISO 9001:2015) (42)
6.2.1(ISO 9001:2015) (42)
6.2.2(ISO 9001:2015) (43)
6.2.2(ISO 9001:2015) (43)
6.2.2.1 Quality objectives and planning to achieve them – supplemental.. 43
6.2.2.1 质量目标及其实施的策划——补充 (43)
6.3 PLANNING OF CHANGES (43)
德国汽车工业协会6.3 更改的策划(ISO 9001:2015) (43)
7 SUPPORT (44)
7 支持(ISO 9001:2015) (44)
7.1 RESOURCES (44)
7.1 资源(ISO 9001:2015) (44)
7.1.1 GENERAL (44)
7.1.1 总则(ISO 9001:2015) (44)
7.1.2 PEOPLE (44)
7.1.2 人员(ISO 9001:2015) (44)
7.1.3 INFRASTRUCTURE (44)
7.1.3 基础设施(ISO 9001:2015) (44)
7.1.3.1 Plant, facility, and equipment planning (45)
7.1.3.1 工厂、设施及设备策划 (45)
7.1.4 ENVIRONMNT FOR THE OPERATION OF PROCESSES (45)