行业相关词汇（部分）：
1.公司概况 company profile
2.
3.主要/主营业务 main business
4.
5.业务范围 business scope
6.
7.核心价值 core value
8.
9.核心竞争力 core competence/competitiveness
10.
12.
13.成功案例 success story/case
14.
15.典型案例 typical case
16.
17.案例研究／分析 case study
18.
20.
21.汽车附件 automotive accessories
22.
23.部件/元件/组件 components
24.
25.汽车后市场 aftermarket
26.
27. 配件市场 parts market
28.
30.
32.
34.
35.英孚思为配件运作管理系统 Infoservice Spare/Service Parts Management System (INFOSPM)
36.
37.英孚思为索赔管理系统 Infoservice Warranty Management System (INFOWS)
38.
39.英孚思为技术资料发布系统 Infoservice Technical –data Viewer ((INFOTDV)
40.
41.英孚思为英孚商用数据交换平台 (INFOX) Infoservice B2B Data Exchange Platform
42.
43.经销商订单管理系统 dealer order management system
44.
45.售后配件管理系统 Spare/Service Parts management system(SPM)
46.
47.集成管理系统 integrated management system
48.
49.数据分析系统 data analysis system
50.
51.销售配额 sales quota
52.
53.配额管理 quota management
54.
55.配额式订单管理系统 quota-based order management system
56.
57.配额式订单管理模式 quota-based order management mode
58.
59.主数据管理 master data management(MDM)
60.
61.操作系统 operating system (OS)
62.
63. 应用系统 application system
64.
65.实施服务 implementation service
66.
67.一站式服务 one-stop shop/one-stop services
68.
69.综合性的一揽子服务（方案） a comprehensive package of services
70.
71.现场服务 on-site service
72.
73.现场培训 on-site training
74.
75.现场实施 on-site implementation
76.
77.现场分析 on-site analysis
78.
79.现场管理 field/on-site management
80.
81. 车厂/主机厂/整车制造商/车辆制造厂 OEM/automaker
82.
83.整车物流 (finished) vehicle logistics (FVL)／outbound logistics(注：整车以后可以一致翻为vehicle,如前加finished也可以)
84.
85.先进的整车物流 advanced (finished) vehicle logistics(AFVL)
86.
87.整车配送 vehicle delivery
88.
89.整车／车辆匹配 vehicle matching
90.
91.4S-整车销售（Sale）,零配件（Spare part）,售后服务（Service）,信息反馈等（Survey）
92.
93.线上车辆状态跟踪 online vehicle status tracking
94.
95.线上预配车模块 online vehicle pre-allocation module
96.
97.车辆滞留时间 vehicle holdup period
98.
99.配车冻结 vehicle allocation freezing
100.
101.生产冻结期 production freezing time
102.
103.提前分销/分配 pre-distribution
104.
105.生产周排产计划 weekly production schedule
106.
107.管线内车辆 vehicles in the pipeline
108.
109.（车辆）下线时间 offline time/ off-production-line time
110.
111.（车辆）上线时间 online time
112.
113.系统上线 system go-live
114.
115.资源配置／分配 resources allocation/distribution
116.
117.产品推广 products deployment(注：本行业产品推广一般是系统推广部署之意，区别与一般产品的推广促销products promotion)
118.
119.业务流程 business process
120.
121.持续支持 on-going/continuous support
122.
123.长期支持long-term support
124.
125.订单查询 order inquiry/query(注：前者一般电话查询等，后者一般网上查询)
126.
127.签收 sign-in
128.
129.软件外包 software outsourcing
130.
131.服务站 service station
132.
133.服务中心service centre
134.
135.功能模块 function/functional module
136.
137.召回 recall
138.
139.无缝连接 seamless connection/joint
140.
141.J2EE架构 J2EE architecture
142.
143.J2EE 框架 J2EE framework
144.
145. 展厅管理showroom management
146.
147.备件库存 spare parts inventory/stock
148.
149.物料出入库 material issuing and receiving
150.
151.出库/仓库交货 goods issuing/delivery/ex-warehouse
152.
153.叉车厂 forklift truck works
154.
155.库存深度 stock depth
156.
157.库存积压/压库 overstock
158.
159.汽车配件厂 auto parts plant
160.
161.汽车维修厂 automotive service shop
162.
163.汽车修理厂 automotive repair shop
164.
165.汽车维修工程有限公司 Auto maintenance engineering Co. Ltd
166.
167.汽车养护有限公司 car maintenance Co. Ltd
168.
169.汽车美容护理中心 Auto care centre
170.
171.大客户销售经理 Fleet Sales/Key Account Manager
172.
173.订单处理 order processing/handling
174.
175.延期交货订单/欠货订单 back order
176.
177.实时客户订单 real-time customer order
178.
179.客户名单 customer list
180.
181.客户跟进 customer follow-up
182.
183.潜在客户 potential customer/prospect
184.
185.客户服务满意（度）customer service satisfaction
186.
187.客户满意度(指标) customer satisfaction index (CSI)
188.
189.客户关怀 customer care
190.
191.客户忠诚度 customer loyalty
192.
193.授权及审批 authorization and approval
194.
195.保修/索赔申请 warranty claim
196.
197.回运件/返修件／旧件 return parts
198.
199.最佳实践 best practice
200.
201.同步传输 synchronous transmission
202.
203.异步传输 asynchronous transmission
204.
205.消息组播 message multicast
206.
207.安全密码认证 Security Password Authentication
208.
209.日志管理 log management
210.
211.多重组网 domain based routing rules \
212.
213.批量数据上传 batch data upload
214.
215.一汽大众公司电子数据交换 electronic data interchange (EDI)
216.
217.数据库连接池 database pool
218.
219..数据源 data source\
220.
221. 线形图 linear chart
222.
223.柱形/条形图 /直方图bar chart/histogram
224.
225.饼图 pie chart
226.
227.托管/寄存 服务 hosting service
228.
229.绩效考核指标体系设计 performance index design
230.
231.绩效评价体系设计 performance evaluation system design
232.
233.绩效管理体系 performance management system
234.
235.关键业绩指标 key performance index (KPI)
236.
237.应用编程接口 application programming interface (API)
238.
239.系统部署 system deployment
240.
241.试运行 pilot/ trial/test running(注：本行业常用pilot)
242.
243.集中培训 centralized training
244.
245.系统切换system cutover
246.
247.无线接入 wireless access
248.
249.办公自动化 office automation (OA)
250.
251.虚拟专用网 virtual private network(VPN)
252.
253.故障管理 fault management(FM)
254.
255.故障模式与结果分析 Fault Modes and Effect Analysis (FMEA)
256.
257.故障率Failure Rate
258.
259.故障记录Failure Record
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