HOW TO SET UP AND USE COMPLIMENTARY CHARGING NETWORK ACCESS
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Connect your vehicle modem to your Ford account:
A. Either during the purchase process: Login to the eCommerce website to complete your purchase and e-sign all required documents.
Enter your e-signature in the field provided on the FordPass Connect modem activation page and click
“Submit”.
B. Or in the FordPass App at delivery: Login to the FordPass App.
Enter or scan your vehicle identification number (VIN).
Click Activate your FordPass Connect vehicle modem.
At delivery, click “Yes” on the Enable FordPass Connected Services in-vehicle screen.
Next, go to Ford/ConnectedServices to activate your FordPass Charging Network and complimentary 250kWh of fast charging. Note: You’ll be asked to verify/add a default pay-ment method
into your Ford Wallet. This is in case you do any charging that is not free or included in the complimentary fast charging.
Lastly, go to the FordPass App and toggle on “Plug & Charge” (Vehicle —> Manage EV —> FordPass Charging Network —> Plug and Charge) to automatically charge your default payment method when you plug into participating charging stations.
In the FordPass App
A. Click on the “View Nearby Chargers” button on the FordPass App home screen
B. Modify filters for the type of charger you want (default filters are DC Fast Charger, In-Network)
In the Mustang Mach-E in-vehicle screen
1. Click on “Navigation” (click upper center button > Nav button will appear in app list below)
2. Click the search icon (labeled “Where To?”)
3. Click “Charging Stations” button
4. Click the “Filters” button at top right to turn on filters such as Fast Charge, Available and Open, In-Ford network
If at an Electrify America station, simply plug in and your charging starts automatically via the Plug & Charge feature using your complimentary 250kWh of fast charging; after your complimentary kWh are used, your charging will still start au-tomatically and will bill you at the per kWh or per minute rate mentioned on the charging station
If not at an Electrify America station, plug into the Mustang Mach-E charge port and search for the charger in the FordPass App using the steps in “Locate”.
A. Click the “Preview Information” panel for the charger you are trying to use. If it is not a FordPass Charging Network station (Not “In-Network” in the FordPass App), follow instructions at the site.
B. If there are multiple types of chargers at that site, click the port type the vehicle is plugged into (fast charger “DC CCS” or slower charger “J-1772”)
C. Click “Select” near the charge plug icon you are plugged into
D. Click on the charge station with the same identifier as
the one at which you are plugged in E. Click “Activate”
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SET UP
福特汽车LOCATE
CHARGE
Troubleshooting Tip: Turn off “pop up blocker“ and clear cookies on your internet browser. Make sure you have a credit card added to your “Wallet” in FordPass
Activate your FordPass Charging Network access and complimentary 250kWh of fast charging at Ford/ConnectedServices.
Note: You’ll be asked to verify/add a default payment method into your Ford Wallet. This is in case you do
any charging that is not free or included in the complimentary fast charging.
Toggle on “Plug & Charge” in the FordPass App to automatically charge your default payment method when you plug into participating charging stations
1.
Troubleshooting Tip: Turn off “pop up blocker“ and clear cookies on your internet browser. Make sure you have a credit card added to your “Wallet” in FordPass
Click on the “View Nearby Chargers” button on the FordPass App home screen
Modify filters for the type of charger you want
(default filters are DC Fast Charger, In-Network)Click “Charging Stations” button
Click the search icon (labeled “Where To?”) 2.
3. MUSTANG MACH-E
HOW TO CHARGE AND USE
COMPLIMENTARY CHARGING NETWORK ACCESS
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