新能源汽车强制险出险正确流程
1.当新能源汽车发生交通事故时，首先应当确保人身安全。
When a new energy vehicle is involved in a traffic accident, the first thing to do is to ensure personal safety.
2.如果有人员受伤，应立即拨打急救电话求助。
If there are injuries, call for medical assistance immediately.
3.在确认人身安全之后，需要尽快联系交通警察到达事故现场勘查。
After ensuring personal safety, it is necessary to contact the traffic police to investigate the accident scene as soon as possible.
汽车保险理赔流程
4.同时，需要联系保险公司的客服进行理赔申报。
At the same time, it is necessary to contact the customer service of the insurance company to file a claim.
5.出险时，需要准备好相关证件和资料，如驾驶证、行驶证、保险单等。
When the accident occurs, it is necessary to prepare relevant documents and materials, such as driver's license, vehicle registration, insurance policy, etc.
6.在事故现场，应当与对方司机协商交换证件和保险信息。
At the scene of the accident, it is necessary to exchange identification and insurance information with the other driver.
7.如对方拒绝提供信息，应当立即报警并等待警察到场处理。
If the other party refuses to provide information, it is necessary to call the police immediately and wait for the police to handle the situation.
8.在等待警察到达时，应当拍摄事故现场照片，并尽可能多收集证据。
While waiting for the police to arrive, it is necessary to take photos of the accident scene and collect as much evidence as possible.
9.如果新能源汽车发生故障无法移动，可以联系道路救援服务进行处理。
If the new energy vehicle breaks down and cannot be moved, it is possible to contact road rescue services for assistance.
10.一旦警察到达，需要根据警方要求提供相关证据和陈述事故过程。
Once the police arrive, it is necessary to provide relevant evidence and state the accident process according to their requirements.
11.在保险公司客服到达之后，需要填写理赔申请表并递交相关文件。
After the insurance company's customer service arrives, it is necessary to fill out the claims application form and submit the relevant documents.
12.如有需要，可以委托律师代理理赔事宜。
If necessary, it is possible to entrust a lawyer to handle the claims on behalf.
13.理赔申请提交后，需要根据保险公司要求进行车辆维修，或者等待定损调查结果。
After the claims application is submitted, it is necessary to repair the vehicle according to the requirements of the insurance company, or wait for the results of the damage assessment investigation.
14.等待定损结果期间，保持与保险公司的联系，及时了解理赔进展情况。
During the wait for the damage assessment results, it is necessary to keep in touch with the insurance company and stay informed about the progress of the claims.
15.若对保险公司的赔偿方案有异议，可以提出书面意见并进行协商处理。
If there are objections to the compensation plan of the insurance company, it is possible to submit written opinions and negotiate for resolution.
16.在完成维修或获得赔偿后，需签署相关手续并确认结案。
After completing the repairs or obtaining the compensation, it is necessary to sign the relevant procedures and confirm the closure of the case.